Your order is shipped within 48 hours from Monday to Friday. Any order placed after Friday 12pm will be shipped on Monday.
We take the greatest care in the preparation of our packages. You will receive a nice Thank You card to collect and a small gift is offered in all orders.
DELIVERY FRANCE
The delivery charge is calculated according to the weight and place of delivery. The price will be indicated to you before you confirm your order.
Delivery in France is free for orders of 80 euros or more via So Colissimo.
Tip: Combine your purchases into a single order. We cannot group two separate orders and you will have to pay delivery charges for each of them.
For all orders within France, you can choose between two carriers:
La Porte Colissimo: indicative delivery time is 24/48 hours.
Mondial Relais: 3 working days
EUROPE AND WORLD DELIVERY
The delivery charge is calculated according to weight and place of delivery. The rate will be indicated to you before your order is validated.
Mini labo offers two carriers for international deliveries:
- La Poste Colissimo International
- Mondial Relay for Belgium, Luxembourg, the Netherlands, Spain, Portugal and Italy.
Tip: Combine your purchases into a single order. We cannot group two separate orders and you will have to pay postage for each of them.
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ORDER TRACKING
You can at anytime follow the progress of your order by logging into your account. Select “my orders” to follow the progress of your parcel. For any questions concerning the progress of your delivery, you can also contact the customer service Mini labo at hello@minilabo.fr
In case of non-withdrawal within the time allowed by the carrier, products will be automatically returned to the expeditor and the return of your order will be in charge of the recipient.